process

No mystery, no surprise invoices.

Four steps, in order, every time. Each step is agreed in writing before the next one begins. After launch, a monthly subscription keeps your system in working hands — no maintenance burden on your side.

fig. 01 — the sequence

  1. 01

    Call

    A free thirty-minute conversation. You describe the work that eats your week. We ask uncomfortable questions until we understand it. If AI isn't the right tool, we say so — and if plain automation without AI fits the job better, we build that instead. Either way, you get an honest answer.

    ~30 minutes · free

  2. 02

    Scope

    A short written document: what the agent, software, or automation will do, what it explicitly won't do, the numbers we'll judge it by, fixed cost, and timeline. You read it, we adjust, you decide. The scope is fixed and signed before any work starts.

    ~1 week · fixed fee

  3. 03

    Pilot

    A working pilot on your real work — your actual inbox, calls, or documents, not a demo dataset. It runs beside the human way of doing it, so you can see exactly what changes day to day. What works there is what the build scales.

    2–4 weeks · agreed in scope

  4. 04

    Build

    The full build, hardened and documented. It runs inside your accounts and tools. From launch, one simple monthly subscription keeps it running, updated, and supported — we look after the system, you put it to work.

    per scope · then one monthly subscription